Effective Date: June 4,2025
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and MasterNerds (“MasterNerds,” “we,” “us,” or “our”). By accessing or using our website, services, or any related content, you affirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision herein, you must immediately cease all use of our services.
Definitions
For purposes of these Terms and Conditions, the following terms shall have the meanings set forth below and shall be used consistently throughout this document:
- Agreement: The collective Terms and Conditions, any addenda, schedules, or amendments incorporated by reference, governing the relationship between the Firm and the Customer.
- Firm: The entity providing Services to the Customer under this Agreement. References to the Firm include its officers, employees, agents, and representatives.
- Customer: The individual or legal entity that engages the Firm to provide Services. References to the Customer include any authorized users acting on the Customer’s behalf.
- Services: All and any services delivered by the Firm to the Customer under this Agreement. The term “Services” covers every aspect of Firm’s performance, whether provided directly by the Firm or through its authorized experts.
- Expert: Any third-party academic professional, consultant, or specialist engaged by the Firm to perform or assist in the delivery of Services. Experts operate under the Firm’s direction and standards.
- Fee: The total amount payable by the Customer to the Firm in exchange for the Services, as defined in the Payment provisions of this Agreement.
- Confidential Information: All nonpublic, proprietary, or sensitive information disclosed by one Party to the other, whether written, oral, or electronic. Confidential Information includes, but is not limited to, customer data, pricing details, work product, and any other information identified as confidential at the time of disclosure.
- Dispute: Any disagreement, claim, or controversy arising out of or relating to this Agreement, the interpretation of its terms, or the performance of the Services.
- Effective Date: The date on which a Customer accepts this Agreement, either by clicking an acceptance checkbox, submitting a request for Services, or otherwise indicating assent to these Terms.
- Party / Parties: An individual or entity that enters into this Agreement. Collectively, the Firm and the Customer are referred to as the “Parties.”
Each capitalized term defined above carries the meaning assigned herein whenever it appears in these Terms and Conditions. Any reference to the singular includes the plural and vice versa, and references to any gender include all genders.
Eligibility
You represent and warrant that you are at least eighteen (18) years of age and possess the legal capacity to enter into and be bound by a contract under applicable law. If you are under the age of eighteen (18) or are otherwise not legally able to form a binding agreement, you must not access or use MasterNerds services.
Consequences of Non-Compliance
Failure to comply with these Terms—including, but not limited to, misrepresenting your age, providing false or misleading information, or engaging in prohibited conduct—may result in one or more of the following actions, at MasterNerds’ sole discretion:
- Immediate suspension or deletion of your user profile and account;
- Termination of any ongoing services, consultations, or interactions with MasterNerds experts;
- Denial of future access to MasterNerds’ website, resources, or services; and
- Pursuit of any other legal or equitable remedies available under applicable law.
By continuing to use our services, you acknowledge that MasterNerds reserves the right to enforce these Terms fully and without notice, and that any action taken for non-compliance may occur without prior warning.
Our Services
Scope of Services
The Firm provides the following Services for personal, educational, and non-commercial use only:
- Topic selection assistance
- Literature review guidance
- Annotated bibliography support
- Research design consulting
- Methodology planning help
- Data collection guidance
- Qualitative & quantitative analysis support
- Survey design and feedback
- Statistical analysis consulting
- SPSS/ STATA/ R data support
- Academic source identification
- Citation and referencing assistance (apa, mla, chicago, etc.)
- Help with academic structure and flow
- Editing and refinement of research drafts
- Plagiarism checking and mitigation advice
- Help with research question formulation
- Research proposal coaching
- Case study assistance
- Help interpreting academic sources
- Results presentation and visualization support
All Services are intended solely to support the Customer’s individual academic or educational endeavors. The Customer may not use any Service for commercial gain, resale, institutional distribution, or any unauthorized purpose.
Prior to submitting any order, the Customer must review and understand these Terms in their entirety. By placing an order, the Customer certifies that they have read and agree to be bound by these Terms.
It is the Customer’s sole responsibility to ensure misuse does not occur. Any use inconsistent with these Terms constitutes a material breach.
Unauthorized or unlawful use of deliverables or failure to comply with these Terms may result in immediate suspension or termination of access and Services.
The Firm reserves the right, in its sole discretion, to refuse, suspend, or terminate Services if it determines that the Customer has engaged in any prohibited use or failed to comply with these Terms. Any such action may occur without prior notice.
Privacy and Data Protection
The Firm is committed to safeguarding all personal information provided by the Customer. We implement reasonable administrative, technical, and physical safeguards to protect user data against unauthorized access, disclosure, alteration, or destruction.
All Customer information is collected, stored, and processed in accordance with the Firm’s Privacy Policy. By agreeing to these Terms, the Customer also agrees to the practices described in the Privacy Policy.
Intellectual Property Rights
All content, including but not limited to text, graphics, logos, images, audio clips, video, and designs (collectively, “Materials”) available on the Firm’s website is the sole property of the Firm or its licensors. These Materials are protected by United States and international copyright, trademark, and other intellectual property laws.
The Customer shall not, without the Firm’s prior written consent, redistribute, modify, publish, reproduce, transmit, display publicly, create derivative works from, or otherwise exploit any Materials for any purpose, whether commercial or non-commercial.
Unauthorized Use and Remedies
Any unauthorized use of Materials constitutes a material breach of these Terms and may result in:
- Immediate suspension or termination of the Customer’s access to the website and Services;
- Injunctive relief or other equitable remedies to prevent further unauthorized use; and
- Liability for damages, including but not limited to statutory damages, actual damages, and attorneys’ fees, as permitted by law.
Reservation of Rights
All rights not expressly granted in these Terms are reserved by the Firm. Nothing in these Terms shall be construed as transferring any ownership interest in the Materials to the Customer.
Refunds and Cancellations
A Customer may request a full refund under the following circumstances, provided the request is submitted within the Refund Period defined below:
- Order cancellation: the customer cancels the service request before an expert begins substantive work.
- Duplicate payment: the customer is charged more than once for the same service.
- Expert non-assignment: an expert is not assigned within the agreed-upon timeframe.
- Service delay: an expert fails to commence collaboration within the mutually agreed period.
Refund requests must be submitted in writing within twelve (12) days of the original payment date. Any request made after this twelve-day period will be declined.
Refund requests will be declined if any of the following conditions apply:
- The request is submitted after the twelve-day Refund Period.
- An Expert has already performed substantial work or provided significant assistance.
- The Customer has breached these Terms.
- The Customer’s request does not fall within the scenarios listed in Section 6.1.
Approved refunds will be processed to the original payment method within ten (10) business days of approval. In cases where partial Service has been provided prior to a cancellation request, the Firm may issue a prorated refund or a credit toward future Services at its sole discretion. Duplicate payments confirmed by the Firm will be refunded in full without deduction.
Upon issuance of a full refund, the Customer’s right to access any related Service will terminate immediately. A partial refund does not relieve the Customer of any obligations for Services already rendered.
Limitation of Liability
To the fullest extent permitted by applicable law, the Firm, its affiliates, officers, directors, employees, and agents (collectively, “Released Parties”) shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your access to or use of the website, Services, or any reliance on Services, even if the Released Parties have been advised of the possibility of such damages.
The Customer is solely responsible for any misuse of Services or breach of these Terms. In cases of misuse, such as redistributing or using Services for unauthorized purposes, the Customer assumes full liability for resulting damages, losses, or other consequences.
Nothing in this section shall limit liability for death or personal injury caused by the Released Parties’ gross negligence or willful misconduct, or any other liability that cannot be excluded under applicable law. Certain jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; in such jurisdictions, the Released Parties’ liability is limited to the greatest extent permitted by law.
External Links
The Firm provides links to third-party websites solely for the Customer’s convenience. Such links do not imply endorsement, control, or verification of the content, products, or services offered on those sites.
The Firm is not responsible for the accuracy, legality, or any other aspect of content available on linked third-party websites. The Customer acknowledges that any access to, or use of, external sites is at their own risk, and the Firm disclaims all liability for any damage, loss, or consequence arising from such access or use.
Modifications to Terms
The Firm reserves the right to revise or amend these Terms at any time, at its sole discretion. Updated Terms will be posted on this page and become effective immediately upon posting. It is the Customer’s responsibility to review the Terms periodically for changes. Continued use of the website or Services after any modification constitutes the Customer’s acceptance of the revised Terms.
Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please email us at [email protected]. We strive to respond to all inquiries within two (2) business days.