Privacy Policy

Last Updated: June 4, 2025

Welcome to MasterNerds. We value your privacy and appreciate the trust you place in us when sharing your personal information. Safeguarding the confidentiality, integrity, and security of your data is a priority in everything we do. This Privacy Policy explains what information we collect, how we collect it, why we use it, how we protect it, and your rights regarding your data. By using our website or services, you agree to the practices described here.

Types of Data We Collect

Personal Information You Provide

When you subscribe to updates or reach out to our support team, we ask for basic details like your full name, email address, and billing address. For instance, your name and email help keep in touch. Your billing address is needed to process any orders or transactions you make on our site.

Technical Information Collected Automatically

As you interact with our website, we also gather technical data to improve your experience and troubleshoot any issues. This includes your IP address, log files showing how you use the site, your browser type and version, device details (such as model, operating system version, and screen resolution), and an approximate location based on your IP address. Collecting this information lets us analyze trends, fix problems quickly, and make the site work better for you.

What We Don’t Collect

We do not collect sensitive personal data, such as health records, biometric details, race, ethnic background, political affiliation, religious beliefs, or excessive financial information beyond what’s needed for simple payment processing.

Purposes of Data Collection

We collect and process your data to deliver reliable, personalized services and improve our website. Specifically, we use your information for:

Communication and customer support: your contact information helps us respond quickly to questions, send important service updates, and share newsletters (you can unsubscribe at any time).
Order fulfillment and payment processing: we rely on your billing address and payment details to process transactions securely, complete orders, and maintain accurate records.
Analytics and website improvement: technical data—such as how you navigate our site—lets us understand user behavior, spot areas for improvement, and make the site run smoother.
Marketing and advertising: with your permission, we use your information to send relevant promotions and offers. You can change your preferences or opt out whenever you like.
Security and fraud prevention: we use collected information to keep the website safe, detect unusual activity, prevent unauthorized access, and comply with legal requirements.

How We Secure Your Data

Keeping your data safe is a top priority. Here’s how we protect it:

We use SSL/TLS encryption so that any data you send or receive travels securely across the internet.
Our servers and databases are guarded by industry-standard firewalls and intrusion detection systems to block unauthorized access.
We continuously monitor our systems, look for vulnerabilities, and fix issues promptly to maintain strong defenses.
Only staff members who need your data to perform their job duties can access it. This minimizes the risk of unnecessary exposure.
All team members receive regular privacy and security training to ensure they handle your information according to best practices.

Sharing and Disclosure of Data

We limit sharing your personal data to trusted partners and legal requirements:

Analytics providers: We share minimal, anonymized usage data with services like Google Analytics to learn how people use our site and make improvements.
Payment processors: To complete transactions, we share only the necessary billing information with reputable payment processors. They handle your payment details securely.
Advertising partners: When you opt in, we may share limited data with trusted advertising networks, so you will see more relevant offers. We never share more information than necessary.
Legal requirements: We may disclose your data if required by law, such as in response to a subpoena, court order, or government investigation. We comply with lawful requests and take steps to ensure your privacy is protected whenever possible.

Your Data Rights and Preferences

We fully support your rights regarding your personal data. Here’s what you can do at any time:

Right of Access
You can request a detailed report of the personal data we hold about you—what we collect, why we collect it, and who might receive it.
Right to Rectification
If anything we have is inaccurate, incomplete, or outdated, let us know. We’ll correct or update your information promptly.
Right to Erasure (“Right to be Forgotten”)
In certain cases—such as when your data is no longer needed—you can ask us to remove your personal data entirely from our records.
Right to Restriction of Processing
If you question the accuracy of your data or object to its use, you can ask us to pause processing it temporarily.
Right to Data Portability
You can request a copy of your personal data in a structured, machine-readable format. This makes it easy to transfer your information elsewhere if you choose.
Right to Object
You can object to how we use your data for direct marketing, analytics, or other specified purposes.
Right to Withdraw Consent
If you’ve given consent for any particular type of data processing or communication, you can withdraw that consent at any time.

To exercise any of these rights, please contact us. We will respond to your request as quickly as possible and within any required legal timeframes.

Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar tools to make our site work better for you and to show you more relevant content and ads. Here’s how they work:

What Are Cookies?

Cookies are small text files stored on your browser or device. They help us keep you logged in, remember your preferences (for example, language settings), and make your visit smoother.

Types of Cookies We Use

Essential Cookies
Needed for core functions like secure logins, session management, and payment processing. Without these, parts of the site may not work.

Performance and Analytics Cookies
These let us see how you navigate the site, measure user engagement, and identify areas to improve. We work with providers like Google Analytics to collect aggregated, anonymized data.

Advertising and Targeting Cookies
We partner with ad networks (for example, Google Ads) to deliver ads that align with your interests. These cookies may track your browsing history to show you relevant promotions.

Your Control over Cookies

You can change your browser’s settings to refuse or delete cookies. Most browsers offer detailed controls—simply look for “Cookies” in your browser’s settings. You can also manage ad preferences through tools like Google’s Ads Settings to limit targeted advertising.

Please note: if you block or delete cookies, some features of our site may not work properly, and your experience could change.

Data Retention Practices

We keep your data only as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. Our approach follows these principles:

Retention for accounts and billing
We store data related to your account and any transactions you make for as long as your account is active. After that, we retain only what’s needed for accounting, tax, or legal compliance.
Retention for analytics
Technical and usage data that helps us improve the site is kept for a limited time, just long enough to analyze trends and optimize performance.
Data deletion and anonymization
When data is no longer needed or if you ask us to delete it (and no legal obligation prevents deletion), we either securely delete it or anonymize it so it can’t be linked back to you. Anonymized data allows us to compile aggregated statistics without compromising your privacy.

If you want us to remove your data before the end of any retention period, please get in touch with us. We will review your request and take action unless we’re required to keep certain information for legal or regulatory reasons.

GDPR Compliance

We respect and adhere to the General Data Protection Regulation (GDPR) standards, which protect individuals in the European Economic Area (EEA). Even though we do not specifically target EU-based users, we recognize your rights under GDPR and make it easy for you to exercise them.

As an EEA user, you have the following rights concerning your personal data:

Right of Access
You can request a clear summary of what personal data we hold about you, how we use it, who we share it with, and why. We will provide a copy of your data and relevant details upon request.
Right to Rectification
If any information we have about you is inaccurate or incomplete, you can ask us to correct it. We will update our records promptly to ensure accuracy.
Right to Erasure (“Right to Be Forgotten”)
In certain situations—such as when your data is no longer needed, you withdraw consent, or data was collected improperly—you can request permanent deletion of your data. We will erase your data unless we have a lawful reason to retain it.
Right to Restriction of Processing
You may ask us to pause or limit how we use your data (for example, if you dispute its accuracy). During this restriction, we will keep your data secure but will not process it further without your explicit permission.
Right to Data Portability
You can request your personal data in a structured, machine-readable format (e.g., CSV or JSON). If technically feasible, we will transfer your data directly to another service provider of your choice.
Right to Object
If our processing is based on legitimate interests or for marketing purposes, you can object at any time. We will stop processing your data for those specific purposes unless we have compelling legal grounds to continue.
Right to Withdraw Consent
When we rely on your consent to process data, you can withdraw that consent at any time. Once you do, we will immediately stop any related processing.
Right to Lodge a Complaint
If you suspect a violation of your GDPR rights or have concerns about how we handle your data, you can file a complaint with your local data protection authority.

To exercise any of these rights or if you have questions about how we process your data, please contact us at [email protected]. We will respond promptly—usually within one month—and work to address your concerns.

US Privacy Policy Supplement

For residents of the United States—especially those in states with specific privacy laws like California (CCPA/CPRA), Colorado (CPA), and Virginia (VCDPA)—we honor your privacy rights and protections. Here’s a summary of your rights under applicable U.S. state laws:

Right to Know
You can request details about the categories and specific items of personal data we collect, where that data comes from, why we collect it, and which third parties might receive it.
Right to Correction
If any information we hold about you is incorrect or out of date, you can ask us to update it. We will promptly make necessary corrections once we verify your request.
Right to Deletion
You may ask us to delete your personal data, except when we need to retain it for legal requirements, to complete transactions, or for legitimate security or business reasons.
Right to Opt-Out of Data Sale or Sharing
We do not sell personal data for profit. However, if you want to opt out of any sharing for targeted advertising or profiling purposes, you can request that we stop.
Right to Limit Use of Sensitive Data
Although we do not collect sensitive personal data now, if that ever changes, you can ask us to impose strict limits on its use or disclosure.
Right to Data Portability
You can request a copy of your personal data in a portable, readily usable format. This makes it easy to transfer your information elsewhere if you choose.
Right to Non-Discrimination
We will not treat you differently or deny you services for exercising any of these privacy rights. Your account and access will remain unaffected.
Right to Opt-Out of Targeted Advertising and Profiling
You may ask us to stop using your data for targeted or interest-based advertising.

To exercise any of these rights, contact us. We aim to address your request within 45 days, in line with applicable U.S. privacy laws.

Jurisdiction and Applicable Law

This Privacy Policy—and any disputes arising from it—are governed by the laws of Estonia. By using our website and services, you agree that any legal claims, actions, or proceedings related to this Privacy Policy will be resolved exclusively in the courts of Estonia. You acknowledge and agree that Estonian courts have sole jurisdiction over disputes concerning data processing, storage, compliance with data protection rules, or any aspect of this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, comply with new laws, incorporate user feedback, or clarify our data handling. When we make significant changes, we will clearly notify you—either by posting a notice on our website, sending you an email (if you’ve opted in), or displaying a notification when you next visit our site. Each version will note the “Last Updated” date at the top.

Please review this Privacy Policy periodically to stay informed of any updates. Continuing to use our services after changes means you accept the revised terms. If you disagree with an update, you should stop using our website and contact us at [email protected] with any questions or concerns.